True
False
True
Set as my preferred options.
Définir comme options de préférence.
Subaru uses cookies and similar technologies to understand how users interact with our websites in order to personalize and improve your browsing experience and to provide you with tailored advertisements. Some of these technologies may be set by Subaru or our partners. These are industry-standard technologies used by most major commercial websites. To learn more about these technologies, including how to disable them when possible, consult our General Privacy Policy.
English
Public Relations / Relations Publiques

Contact Us

Contact Us

Thanks for reaching out!

Have a question about Subaru Canada or any of the products or services we offer? See below for options to common inquiries or use the webform at the bottom of the page to reach out to our Customer Care agents.

Contact Preferences

Looking to update your contact details, submit a change of ownership or subscribe/unsubscribe from communications?

Update Preferences
MySubaru Icon

MySubaru Account

Create a MySubaru account to access Starlink Connected Service on your Subaru. An active subscription is required.

MySubaru

Warranty

For questions related to your vehicle warranty, review the warranty booklet included with your owner’s manual or contact the service department at your local Subaru dealership.

Locate Subaru dealership

Recalls

Use our VIN lookup tool to find out about any vehicle campaigns associated with your vehicle.

Check for campaigns

Subaru Financial Services

For information regarding your Subaru Financial Services by TCCI lease or loan, please contact TCCI directly or 1-888-513-5949 or login to the SFS Customer Portal.

SFS Customer Portal

Subaru Connected Services

To access Subaru Connected Services Concierge, please call 1-800-263-8802. Please note that an active Starlink subscription is required.

Subaru Stories

Have a story about you and your Subaru? We’d love to hear it.

Share your story
 

Top Questions

Why is there an error validating my VIN on my MYSUBARU account?

How do I update/change ownership information for my vehicle?

How do I update my head unit software in my 2019 -2021 Model Year Subaru?

Who should I contact first if I am experiencing a problem with my vehicle?

How do I update my navigation maps via USB on my 2020/2021 Outback or Legacy?

Submit an inquiry

Fill out the form below to connect with our Customer Care team. Please allow up to 3 business days for a response, although we will make every effort to get back to you as quickly as possible.

Please enter your VIN to get started

If you are a Subaru owner, providing your VIN will help us to respond faster.

Something went wrong while processing. Please try again later.

We're sorry, we don't recognize the VIN entered. Please confirm all 17 characters have been entered correctly.

If your vehicle was originally purchased in the US, please reach out to Subaru of America with inquiries.

Was your Subaru purchased

Please ensure a change of ownership was submitted so you don’t miss any important vehicle notices.

*required

Details about available rebates, eligibility and redemptions can be found here.

Click here to check for recalls or service campaigns for your vehicle.

Warranty coverage information is outlined in the warranty booklet available online here.

Please provide a short summary of key details. Our agents will reach out if more information is required.

We have received your request and a Customer Care Agent will be working to get back to you with an answer as soon as possible.

As the majority of requests require research to resolve,it can sometimes take us up to 3 business days to respond, though we make every effort to get back to you as quickly as possible.

Sorry, due to a technical problem we were unable to send your message, please try again later.

Thank you. This request has already been received.


Subaru Canada, Inc. collects, uses and discloses personal information in order to allow its customers to benefit from all the features and services associated with their vehicle purchase or lease. The collection, use and disclosure of personal information is carried out strictly in accordance with Subaru Canada's Privacy Policy.